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Terms of Service

Last updated: August 23, 2026Effective date: August 23, 2026

These Terms of Service (the "Terms") are a binding agreement between Stelle Technologies Inc., a corporation incorporated under the laws of Canada, operating as Glimpot ("Glimpot", "we", "us"), and the person or entity accessing or using the Service ("you", the "Merchant"). By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

1.1 Glimpot provides a software-as-a-service platform that helps merchants prepare, optimize, and publish product and store content, including content generated or assisted by artificial-intelligence technology (the "Service"). The features, tools, and platform integrations included in the Service are described on our website and in the product itself, and may change over time as set out in Section 12.

1.2 The Service uses proprietary technology, processes, and third-party service providers to deliver its features. Descriptions of the Service on our website are summaries for convenience and do not expand our obligations under these Terms.

2. Eligibility and Business Use

2.1 You must be at least 18 years old and capable of entering a binding contract to use the Service.

2.2 The Service is offered for business and commercial use only. By using the Service you represent that you are using it in the course of a business and not as a consumer for personal, family, or household purposes.

2.3 If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

3. Accounts

3.1 You must provide accurate, current, and complete information when creating an account and keep it up to date.

3.2 You are responsible for all activity under your account and for keeping your credentials secure. Notify us promptly at the contact address in Section 19 if you suspect unauthorized use of your account.

3.3 Account and usage limits (for example, the number of connected stores per account) are described in the product and on our website and may change over time. Limits in effect at the time of use apply.

4. Free Trial

4.1 We may offer new accounts a free trial with a limited number of usage credits. Trial credits have no cash value, may not be transferred, and may be modified or withdrawn for new signups at any time. These Terms apply in full to trial use.

5. Platform Connections and Your Data

5.1 To use certain features, you may connect the Service to your store on a supported e-commerce platform (for example, Shopify) or provide store data by other supported methods. By connecting a platform account, you authorize Glimpot to access and process your store data — such as product information, images, and store content — to the extent needed to provide the Service, consistent with the permissions you grant during the connection process and with our Privacy Policy.

5.2 Your use of any third-party platform remains governed by that platform's own terms, and you are responsible for complying with them. We are not responsible for the acts, omissions, availability, or policies of third-party platforms.

5.3 You retain all rights in the data and content you provide to the Service ("Merchant Content"). You grant Glimpot a limited, non-exclusive licence to host, process, and display Merchant Content solely to provide and support the Service. We do not use Merchant Content to train artificial-intelligence models, and we do not permit our AI service providers to do so.

5.4 You represent that you have all rights necessary to provide Merchant Content to the Service and that doing so does not violate any law or third-party right.

6. Credits, Payments, and Refunds

6.1 Credits. Paid features of the Service are consumed using prepaid usage credits ("Credits"). Credits are sold in packs described on our pricing page. The price, Credit quantity, and validity period of each pack are those stated at the time of purchase.

6.2 How Credits are used. Credits are deducted when you initiate a chargeable operation and are only consumed for operations that complete. If an operation fails for reasons within our systems, the associated Credits are returned to your balance. The operations that consume Credits, and the number consumed per operation, are described in the product and on our website.

6.3 Fees and billing. Fees for one-time purchases are charged at the time of purchase. If we offer recurring services in the future, the applicable recurring fees, billing interval, and cancellation mechanics will be presented before you subscribe and will form part of these Terms for that service. All fees are in the currency stated at checkout and are exclusive of applicable taxes, which will be added where required by law. Payments are processed by our third-party payment processor; we do not store full payment card details.

6.4 Credit validity and expiry. Credits are valid for the period stated at the time of purchase, measured from your most recent purchase. Purchasing any Credit pack extends the validity of your entire remaining Credit balance to the validity period of the new purchase. Credits that reach the end of their validity period expire and are removed from your balance. We will make reasonable efforts to remind you before Credits expire.

6.5 No refunds. Except where required by applicable law, all purchases are final and non-refundable. Unused Credits are not redeemable for cash, are non-transferable, and are not refunded on expiry or on account closure. If we permanently discontinue the Service, we will provide reasonable advance notice and, for Credits purchased within a reasonable period before discontinuation, a pro-rated refund or equivalent remedy for unused Credits.

6.6 Price changes. We may change pack pricing and composition at any time. Changes do not affect Credits you have already purchased.

6.7 Chargebacks. If you dispute a charge with your payment provider rather than contacting us first, we may suspend your account while the dispute is investigated. Credits associated with a reversed charge are removed from your balance.

7. AI-Generated Content

7.1 The Service generates content using artificial-intelligence technology. AI-generated content ("Output") may contain inaccuracies, omissions, or statements that do not reflect your products, brand, or applicable law. You must review all Output before publishing it or otherwise relying on it. The Service is designed with review steps for this reason.

7.2 You are solely responsible for Output that you approve, publish, or use, including its accuracy, its compliance with advertising, consumer-protection, product-claim, and other applicable laws, and its consistency with your platform's policies.

7.3 No outcome guarantees. The Service is designed to improve how your content is structured and presented for discovery, including by AI-powered search and answer engines. However, how any third-party search engine, AI system, or platform ranks, cites, displays, or uses your content is outside our control. We do not guarantee any particular ranking, citation, visibility, traffic, or revenue outcome.

7.4 Output is generated individually for you based on your Merchant Content and settings. Similar inputs may produce similar outputs for other users of AI technology generally; we do not guarantee that Output is unique.

8. Intellectual Property

8.1 Glimpot and its licensors own the Service, including all software, technology, processes, designs, and documentation, and all associated intellectual-property rights. No rights are granted to you except the limited right to use the Service under these Terms.

8.2 As between you and Glimpot, and subject to your compliance with these Terms, you own the Output generated for your account, and Glimpot assigns to you any right, title, and interest it may have in that Output. This assignment does not extend to the underlying technology, templates, structures, or processes used to generate Output.

8.3 If you provide feedback or suggestions about the Service, we may use them without restriction or obligation to you.

8.4 "Glimpot", "Stelle Technologies Inc.", and our logos are our trademarks. You may not use them without our prior written consent, except to truthfully identify that you use the Service.

9. Acceptable Use

You may not, and may not permit anyone else to:

We may investigate suspected violations and may remove content, suspend, or terminate accounts as described in Section 13.

10. Third-Party Services

The Service interoperates with third-party services, including e-commerce platforms, payment processors, and AI service providers. We select and manage these providers to deliver the Service, and their processing of your data is described in our Privacy Policy and sub-processor list. We are not responsible for third-party services we do not control, and their availability may affect the availability of dependent features.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms. Where you provide us information about other individuals, you are responsible for having the authority or consent to do so.

12. Changes to the Service and to These Terms

12.1 We are continuously improving the Service and may add, modify, or remove features. We may also offer beta or preview features, which are provided as-is and may be changed or withdrawn at any time.

12.2 We may update these Terms from time to time. For material changes, we will give you at least 30 days' notice by email or in-product notice before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree to updated Terms, stop using the Service before they take effect; Section 6 continues to govern Credits purchased before the change.

13. Suspension, Termination, and Account Closure

13.1 You may close your account at any time using the tools in the product or by contacting us. On account closure, your right to use the Service ends and any unused Credits are forfeited without refund, as set out in Section 6.5.

13.2 We may suspend or terminate your access, with notice where practicable, if you materially breach these Terms, if required by law, if your use creates security or legal risk, or in connection with a payment dispute under Section 6.7. Where the breach is curable, we will give you a reasonable opportunity to cure before termination.

13.3 On termination, Sections that by their nature should survive do survive, including Sections 6.5, 7, 8, 14, 15, 16, and 17. Data deletion and retention on termination are described in our Privacy Policy.

14. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLIMPOT DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR FIT FOR ANY PURPOSE.

15. Limitation of Liability

15.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOSS OF GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

15.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLIMPOT'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE AMOUNTS YOU PAID TO GLIMPOT FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

15.3 The limitations in this Section do not apply to your payment obligations, your indemnification obligations, your breach of Section 9, or liability that cannot be limited under applicable law.

16. Indemnification

16.1 Indemnity. You will defend, indemnify, and hold harmless the Glimpot Indemnified Parties against any third-party claim, and any resulting damages, penalties, settlements, and reasonable legal costs, arising from (a) Merchant Content, (b) Output you approve, publish, or use, (c) your violation of applicable law or of any third-party right, or (d) your breach of these Terms.

16.2 Indemnified parties. "Glimpot Indemnified Parties" means Glimpot, its affiliates, and their respective directors, officers, employees, agents, and contractors, together with their successors and permitted assigns.

16.3 Procedure. We will notify you promptly of any claim for which we seek indemnity; however, a delay in notice reduces your obligations only to the extent you are actually prejudiced by the delay. You control the defence with counsel reasonably acceptable to us, and we may participate with our own counsel at our own expense. You will not settle a claim without our prior written consent unless the settlement is solely for money paid in full by you, imposes no obligation or admission on any Glimpot Indemnified Party, and unconditionally releases them. We will provide reasonable cooperation at your expense.

17. Governing Law and Disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-laws rules. The parties irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario, sitting in Toronto, for any dispute arising out of or relating to these Terms or the Service. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. General

18.1 Entire agreement. These Terms, together with the Privacy Policy and any terms presented at purchase, are the entire agreement between the parties regarding the Service and supersede prior agreements on that subject.

18.2 Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.

18.3 Severability; waiver. If any provision is unenforceable, the remainder stays in effect. A failure to enforce a provision is not a waiver.

18.4 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control, other than payment obligations.

18.5 Export and sanctions. You may not use the Service in violation of applicable export-control or sanctions laws.

18.6 Language. The parties have requested that these Terms and all related documents be drawn up in English. Les parties ont exigé que la présente convention et tous les documents connexes soient rédigés en anglais.

19. Notices and Contact

Legal notices to Glimpot must be sent to:

Stelle Technologies Inc., operating as Glimpot
5255 Yonge St, Suite 201
Toronto, ON M2N 6P4, Canada
Email: legal@glimpot.com

Notices to you may be sent to the email address on your account and are effective when sent.